Frequently Asked Questions
Welcome to the [Your Website Name] FAQ Page—here you’ll find quick answers to the most common questions asked by our buyers and sellers.
Buyer FAQs
Simply browse products, add items to your cart, and proceed to secure checkout. You can pay via UPI, cards, net banking, or wallets.
Log in to your account→ Go to My Orders → Select your order → Click Track Order for real-time updates.
We accept UPI, debit/credit cards, net banking, wallets, and cash on delivery (COD—where available).
No worries! You can request a return or refund within 30 days. Visit My Orders → Request Return, and our support team will assist you.
Yes, all transactions are encrypted and processed through trusted payment gateways. We never store your card details.
Yes, you can cancel before the product is shipped. Once shipped, you can request a return after delivery.
Yes, we deliver across India. Delivery timelines may vary based on your location and the seller’s location.
Seller FAQs
Click on “Become a Seller” on our homepage, register with your business details, and start listing your products.
We charge a small commission on every sale. No hidden charges—details are provided during seller registration.
Once your seller account is approved, you can upload product details, images, and pricing from your dashboard.
Seller payouts are released as per the agreed settlement cycle, directly to your registered bank account.
Yes, you can edit or remove products anytime from your seller dashboard.
Yes. Illegal, counterfeit, and restricted items (weapons, drugs, unsafe goods, etc.) are strictly prohibited.
Yes. Our dedicated Seller Support Team helps with account setup, product listings, payments, and policies.
Still Have Questions?
If your query isn’t listed here, feel free to reach us:
Email: support@[yourwebsitename].com
Phone/WhatsApp: [Your Customer Care Number]
Live Chat: Available 9 AM – 9 PM IST