Privacy Policy
At [Your Website Name], your privacy is our top priority. We believe that online shopping should always be safe, secure, and worry-free. This Privacy Policy explains in simple words how we collect, use, and protect your personal information when you shop, sell, or browse on our multivendor marketplace.
1. What Information We Collect
When you use our website or mobile app, we may collect:
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Basic details like your name, email, phone number, and address (for orders & delivery).
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Payment information is used to process transactions securely.
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Order and account details such as purchase history, saved items, and preferences.
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Technical data, like device type, browser, IP address, and cookies, is used to improve your shopping experience.
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Vendor details (for sellers), such as store name, GST info, and bank details.
2. Why We Collect Your Data
We only use your information to give you a better shopping experience:
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To process and deliver your orders quickly and safely.
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To connect buyers with trusted sellers.
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To provide customer support and solve issues faster.
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To share special offers, discounts, and updates (only if you subscribe).
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To improve website speed, security, and usability.
3. Sharing Your Information
Your privacy matters to us. We never sell your data to anyone.
We only share necessary details with:
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Vendors/sellers (to fulfill your order).
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Payment partners (to keep your transactions secure).
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Delivery partners (to ensure fast shipping).
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Legal authorities (only if required by law).
4. How We Keep Your Data Safe
We use advanced security systems, encrypted payment gateways, and constant monitoring to protect your personal information. While no system is 100% hack-proof, we work hard to keep your data secure at all times.
5. Cookies & Personalization
Like most online shopping sites, we use cookies to:
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Remember your preferences.
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Show you personalized recommendations.
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Improve website performance.
You can turn off cookies in your browser anytime, but some features may not work properly.
6. Your Rights as a Customer
We respect your rights. You can always:
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View, update, or delete your account details.
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Unsubscribe from promotional emails.
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Ask how your data is being used.
7. External Links
Our marketplace may contain links to third-party sites. We are not responsible for their content or privacy policies. Please read their policies before sharing any personal details.
8. Privacy for Children
We do not knowingly collect information from children under 13 years old. If you believe your child has shared personal data with us, please contact us immediately to request its removal.
9. Updates to This Policy
We may update this Privacy Policy from time to time to stay transparent and compliant. The latest version will always be available on this page.
10. Contact Us
Have questions about your privacy? Reach out to us anytime:
Email: support@[yourwebsitename].com
Address: [Your Business Address]
Phone: [Customer Care Number]