Customer Support
At [Your Website Name], we’re here to make your shopping experience smooth, secure, and worry-free. Whether you’re a buyer looking for order help or a seller managing your store, our support team is always ready to assist you.
For Buyers
Order Tracking: Check real-time updates on your orders.
Returns & Refunds: Easy process for damaged, wrong, or unwanted items.
Payments & Wallet: Help with payment issues, refunds, or wallet balance.
General Queries: Product information, offers, delivery timelines, and more.
For Sellers
Store Setup: Assistance in creating and managing your vendor account.
Product Listings: Guidance for uploading, editing, and optimizing product listings.
Payments & Settlements: Support with payouts, invoices, and transaction history.
Policy Guidance: Help understand marketplace rules and compliance.
Technical Support
Facing a technical issue? Our experts are here to solve problems like
Login/account errors
Website or app glitches
Payment gateway issues
How to Reach Us
We believe in quick, reliable, and friendly support.
Email: support@[yourwebsitename].com
Phone/WhatsApp: [Your Customer Care Number]
Live Chat: Available on our website/app (9 AM – 9 PM IST)
Address: [Your Business Address]
Our Promise
Fast Response Time – We reply to most queries within 24 hours.
Friendly Support Team – Real people, real solutions.
Customer-First Approach—Your satisfaction is always our top priority.