Terms and Conditions
Welcome to [Your Website Name]! By using our website, services, or mobile app, you agree to the following Terms and Conditions. Please read them carefully before shopping, selling, or browsing on our multivendor marketplace.
1. General Use
By accessing this site, you agree to follow all terms, policies, and applicable laws.
You must be 18 years or older to register as a buyer or seller.
We reserve the right to update these terms at any time. Updated terms will always be available on this page.
2. Account Registration
Customers and vendors must provide accurate and complete information when creating an account.
You are responsible for maintaining the confidentiality of your login details.
Any suspicious activity on your account should be reported immediately to our support team.
3. Buyer Terms
Buyers agree to provide correct delivery details for smooth order processing.
Payments must be made using our secure payment gateways.
Orders once placed are subject to our Refund & Return Policy.
4. Seller/Vendor Terms
Vendors must list only genuine, legal, and authentic products.
Sellers are responsible for accurate product descriptions, pricing, and stock availability.
Any fraudulent or restricted products may result in account suspension.
Vendors agree to follow all tax, legal, and business compliance rules.
5. Product Information
While we ensure product listings are accurate, minor variations in color, size, or packaging may occur.
[Your Website Name] is not liable for discrepancies caused by vendor listings.
6. Payments & Transactions
All payments are processed securely through verified gateways.
We do not store sensitive payment details like credit card numbers.
Vendors receive payments as per the agreed payout cycle, after necessary deductions (if applicable).
7. Shipping & Delivery
Delivery timelines are estimates and may vary based on the seller’s location and courier availability.
Delays caused by logistics partners or unforeseen events are beyond our control.
8. Returns & Refunds
All returns, refunds, and cancellations are subject to our Refund & Return Policy.
Certain items may not be eligible for returns due to safety, hygiene, or customization.
9. Intellectual Property
All content on this website—including logos, images, and product data—is the property of [Your Website Name] or its respective vendors.
You may not copy, reproduce, or distribute content without prior written consent.
10. Limitation of Liability
We are not responsible for losses caused by vendors, delivery delays, or third-party service providers.
Our liability is limited to the value of the product purchased.
11. Termination of Use
We may suspend or terminate any account that violates these terms, engages in fraudulent activity, or harms the marketplace community.
12. Governing Law
These Terms & Conditions are governed by the laws of India (or your applicable country).
Any disputes will be subject to the jurisdiction of courts in [Your City/State].
13. Contact Us
For questions regarding these Terms & Conditions, please contact us:
Email: support@[yourwebsitename].com
Address: [Your Business Address]
Phone: [Customer Care Number]